Michael Brown, MD, MS, MHCM, CHCIOWhen Healthcare Organizations Mistakenly Value What They Measure Rather Than Measuring What They…Recently, I was talking to a friend who happens to be a PCP, and he was telling me about how his organization evaluates him (patient…Jan 7, 2019Jan 7, 2019
Michael Brown, MD, MS, MHCM, CHCIOIn Healthcare, Who Is the Customer? *Recently, I have been talking to people about some of the craziness surrounding the US healthcare system, and the same question keeps…Nov 6, 2018Nov 6, 2018
Michael Brown, MD, MS, MHCM, CHCIOBeing OverwhelmedOccasionally, I hear individuals describe “the” solution to being overwhelmed, but as I have talked to many different people, they have…May 30, 2018May 30, 2018
Michael Brown, MD, MS, MHCM, CHCIODon’t let anyone take away your time to thinkI remember in medical school how surprised I was the first time I was involved with a patient who coded. When I heard “code blue” over a…May 15, 2018May 15, 2018
Michael Brown, MD, MS, MHCM, CHCIOUnderstanding your options related to mentoring, executive coaching, and being instructedThis past weekend, I was on a panel where we discussed executive coaching for physicians. I was asked about the distinction between…Apr 27, 2018Apr 27, 2018
Michael Brown, MD, MS, MHCM, CHCIOHelping Qualified Candidates to Appreciate Their Own ValueIn physician executive coaching, I have noticed that some of the most qualified physicians I’ve worked with, doubted their qualifications…Apr 20, 2018Apr 20, 2018
Michael Brown, MD, MS, MHCM, CHCIOHow the work environment can determine the success of a technology (Why EHRs suck!)I keep hearing physicians complain about their EHRs (Electronic Heath Records). I find this particularly distressing for two reasons; one…Apr 6, 2018Apr 6, 2018
Michael Brown, MD, MS, MHCM, CHCIOSee failure differently:Through failure, we build up a reserve of happiness that will finally be released once we achieve success.Mar 27, 2018Mar 27, 2018
Michael Brown, MD, MS, MHCM, CHCIONRA as a model for how not to resolve a conflictIn any large, diverse, or complex organization, people will naturally disagree on certain issues. This is healthy and critical for working…Mar 25, 2018Mar 25, 2018
Michael Brown, MD, MS, MHCM, CHCIOLeading ChangeIf the team is not aligned, it will need to create a compelling vision.Mar 20, 2018Mar 20, 2018
