What a phenomenal job of missing the point.
Matt Krebsbach

Outlining the pitfalls of a faceless, context-less, impersonal economy is not the same as complaining about not “being entitled to everyone else’s money” — and the author was doing the latter, not the former. In fact, she was mad exactly about the personalized, contextualized nature of the new economy. She was not doing a good-enough job for her current customers and was for that reason deprived of new ones. She was hoping for a stream of clueless newbies she could fleece, but the technology prevented that, so she is pissed.

I assume that that crack about “I’ve got mine” was simply your generic slur for anyone who shows sympathy for a different group of people than you have sympathy for, but as it happens, I do have mine, and what I have is a sharing-economy job, and a perfect record with it. Why? Because I take “context” very seriously, because it’s important to me that every customer is delighted with the service they receive.

An acquaintance of mine complained that a foreigner had taken “his” job. “No,” I told him. “If it was ‘your’ job, you would still have it. Every job belongs to the person who can do it best for the least money, and in this case it was him not you.”

The same happened to Eli. You think that the houses he was cleaning previously went uncleaned? Not at all, they were just cleaned by someone who did a better job.

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