Michelle MerklinThe right way to say no to customersThe right way to say no to customers feature requestsGathering feedback is important to improve current company services, but also comes with unrealisable feature requests. Working in customer…May 29, 2018May 29, 2018
Michelle MerklinThe right way to personalise your Software SupportThe right way to personalise your Software SupportChange the general perception of support and create sustainable personal relations with your customers.May 29, 2018May 29, 2018
Michelle MerklinShow empathy and satisfy your customers through targeted messagesShow empathy and satisfy your customers through targeted messagesProvide premium support through a fast response time and efficiently shared knowledgeMay 15, 2018May 15, 2018
