Michelle ThongFinding Purpose, Connection, and Courage at San Jose City HallReflections on six years in local government and civic technologyFeb 28, 2020Feb 28, 2020
Michelle ThonginThe San Jose Way2019 in Review: Moving From Vision to Reality5 highlights from San Jose’s journey to better digital servicesDec 31, 2019Dec 31, 2019
Michelle ThonginThe San Jose WayHow Agile Helps Non-Technical Teams Get Things DoneWhat we’re learning from scaling Agile methods in the City of San JoseApr 22, 2019Apr 22, 2019
Michelle ThonginThe San Jose WayBeing a Multiplier: Why Government Innovators Need to Do Less and Lead MoreTales from San Jose City HallApr 3, 20182Apr 3, 20182
Michelle ThonginThe San Jose WayHow Being Curious About Customers Helps San Jose Public Library to InnovateA profile of user experience research leader, Julie ObornyFeb 1, 20181Feb 1, 20181
Michelle ThonginThe San Jose WayBeing Intentional About Local Government InnovationSeven highlights of the past year on San Jose’s Innovation TeamDec 19, 2017Dec 19, 2017
Michelle ThonginCode for San JoseWhat Code for San Jose Should Learn From OpenStreetMapReflections on civic tech volunteerism from National Day of Civic Hacking 2017Oct 10, 20171Oct 10, 20171
Michelle ThonginThe San Jose WayScrum is the best thing that happened to our government teamDelivering work in small increments keeps us focused, aligned and continuously improvingSep 24, 20172Sep 24, 20172
Michelle ThonginCode for America BlogHack Nights Are a Civic GoodReflections on three years of building San Jose’s civic tech communityJun 13, 20173Jun 13, 20173
Michelle ThonginThe San Jose WayA Warm-up Exercise for Government InnovatorsHow a ball game is helping City Hall workers find their innovation mojoDec 22, 2016Dec 22, 2016