Get The Best Micros POS Software & Micros Support At MICROS INTEGRATED PAYMENTS
Micros POS system is one of the best POS systems for restaurants, hotel resorts, bars, cafés, and casinos. Micros POS software provides stable, dependable, and secure payment management services. We decided to review everything about Oracle’s Micros Simphony POS system, including its many employee administration, ordering, inventory, and reporting tools, in addition to transaction operations.
Oracle has a strong global presence, with the Micros Simphony POS platform already in use in 180 countries, processing 25,000 transactions per minute and 5.9 billion transactions per year. For the third year in a row, Oracle Micros has been named a leader in the IDC MarketScape Worldwide assessment. Oracle, as expected, brings POS technology and architecture expertise, backed up by significant R&D investments.
Why We Are Perfect?
Because most POS software is rarely ‘one size fits all,’ and with so many solutions on the market, selecting the right one for your business can be difficult. Our MICROS INTEGRATED PAYMENT’s Micros POS review examines its key features to help you decide if it is the right product for your business. Micros POS leads the way in hospitality technology, with a plethora of rich restaurant POS features to help your business not only function efficiently but also maximise operations. We’ve highlighted the most important features they provide above, but Oracle also provides many others, such as Kitchen Display Systems, table management, and Waitlist and Reservations organisation tools.
Micros POS: Interface and usability
The Micros POS system was designed to be simple to use. It’s easy to use, which is important in a busy hospitality environment. However, it is not the most complex or aesthetically pleasing dashboard on the market. The interface is tailored to your restaurant, which helps to streamline controls such as employee onboarding and staff training. Symphony puts engaging, real-time information at your customers’ and employees’ fingertips. Ordering is simple. Updates to daily specials, menu details, and personalised promotions are automatically delivered to each touchpoint.
Micros Support & Help
Although a phone number is provided, support is available through the ‘My Oracle Support portal. Users must register to search the knowledge base and get assistance with problems. Oracle has received online criticism for lacking an open dialogue with their customers to reduce complexity, which Oracle is attempting to address through an online community forum. On Facebook, there is a 378-member ‘Oracle Micros Support Group,’ but it appears that members with similar issues are assisting one another rather than Oracle’s support staff!
Final Words
Retail Control Solutions is only a phone call away when it comes to Help Desk support. We provide full-service support 24 hours a day, 365 days a year, including holidays. Our staff is factory trained on every solution we offer and is committed to providing you with the assistance you require to resolve your issues as quickly as possible. We understand that each restaurant is unique. That is why we tailor our Help Desk maintenance agreements to ensure that you receive the exact level of support you require. Whether you require per-call or contract service, our staff will tailor each agreement to your needs.
