Simple Thoughts Complex Impacts
In an average day we will deal with a huge amount of complexity. We deal with most of this unconsciously. Awesome numbers of processes, calculations and movements are required simply to keep us balanced and walking around which would be an unthinkable load on our conscious mind.
The same is true of the larger part of our social interactions in all the spheres of our lives. We are very fortunate in that we simply have to intend to walk and that sets in train a vast array of events in our bodies.
Likewise what we intend in our social interactions whether at work or anywhere else sets in train an equally vast array of events many of which are performed at the unconscious level involving tone of voice, facial expression and body language which together are estimated at making up well over 75% of our effective communication with another person.
If we decide to walk across the room a simple visualization of doing so and framed intention sets off the myriad events necessary to make that actually happen. In other words a relatively simple intention produces a cascade of events.
The same holds true of our interactions with other people. The intention that we frame in approaching the interaction for whatever reason, whether to enlist collaboration, ask a question or request an action, will produce a small symphony of communication events below the level of consciousness.
Pausing briefly before engaging in an interaction in order to consciously frame a positive intention towards the other person can create a small symphony of positive communication to act as the rich background to the functional purpose of the interaction.
It’s a simple practice that may be hard to do initially but that can pay enormous dividends in terms of collaborative creativity and overall success.
This is closely related to and amplified by the proper practice of active listening which has been well described in this article from the HBR .
The narratives and expectations, the framing and intent with which we interact are immensely powerful in the most functional possible way, for in the end nothing drives an organisations performance or success except its people.
A small adjustment at the outset of interaction can have a cascade effect on the outcome.