Let’s make user testing even easier.

Customers

When we started testing, we worked with the company employees who interact with customers on a daily basis, and asked for their referrals of customers who would be interested in testing. After the first few weeks, we now have a strong list of interested customers, scheduled for the next 5 weeks, each with their own experience levels in different parts of the application.

Workflow

Since most of the customers are remote and sit deep within large enterprise companies, we’ve had to figure out a workflow for testing that would be successful. With all of the great user testing video products out there, we actually deviated from all of them–and use WebEx for our testing, for a variety of reasons.

--

--

#UX #UI #Designer, #Developer, #Educator, #Speaker — Intro to #Development @OReillyMedia http://oreil.ly/1mI8FqY — Evolving #Web #Apps http://bit.ly/1OEyT7M

Love podcasts or audiobooks? Learn on the go with our new app.

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
Mike Kivikoski

Mike Kivikoski

#UX #UI #Designer, #Developer, #Educator, #Speaker — Intro to #Development @OReillyMedia http://oreil.ly/1mI8FqY — Evolving #Web #Apps http://bit.ly/1OEyT7M