QuickBooks Error 3371 Status Code 11118 — How to Rectify It?

Mike Tyson
3 min readMar 13, 2024

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QuickBooks error code 3371 is one of the commonly encountered errors. When the QuickBooks user re-configures the desktop or setup the QuickBooks company file for the very first time, then the user can face this kind of issue. Also, this kind of error could be seen, when the entitlement DataStore.ecml file gets damaged, which contains the license properties of the QuickBooks. This error code comes up with an error message stating “QuickBooks could not load the license data.” We have come up with this post, where we will be discussing the ways to fix the QuickBooks error code 3371.

Thus, make sure to read this post till the end, or you can also get in touch with our QuickBooks error support team via our toll-free number i.e. 1–800–761–1787. Our team will provide the best possible support services round the clock.

At the time you have activated or open QuickBooks Desktop, you might see one of the error messages on your screen:

· Could not initialize license properties. Error 3371: QuickBooks could not load the excess data. This may be caused by damaged files.

· Could not initialize excess properties. [Error 3371, Status Code -11118] QuickBooks could not load the excess data. This may be caused by damaged files.

· Could not initialize license properties. [Error: 3371, Status Code -1] QuickBooks could not load the excess data. This may be caused by damaged files.

Causes of QuickBooks error code 3371

· Error code 80029c4a can be one of the causes bottom the situation of QuickBooks error 3371

· QuickBooks desktop performance issues

· Antivirus disruption can also be one of the triggers

· That factor causing this error can be if QuickBooks stopped working

· Also crash com error can be a reason

· The user can also cause similar error if the half done or unsuccessful windows updates are present

· Damaged MSXML components can also end up in error code 3371

· Issues with printing, emailing, or saving as a PDF from QuickBooks desktop

Steps to Fix QuickBooks Error Code 3371

Follow the below given methods to resolve QuickBooks error 3371: Status code 11118:

Method 1: Remove the ecml file

The user can remove the ecml file to get rid of this error code. The steps remove the ecml file are as follows:

· The very first step is to press the Windows + R keys

· After that, the user needs to enter or copy it at C:\ProgramData\Intuit\Entitlement Client\v8

· The next step is to spot the window explorer

· Followed by removing the ecml file and then selecting the delete option

· And then close the windows option

· The last step is to run QuickBooks and then register the product

Method 2: Run the 3371 Error Fix from the QuickBooks Tool Hub

· First of all, Close QuickBooks desktop.

· After that download and save the QuickBooks tool hub on your system.

· Once the file successfully downloaded, hit a click on QuickBooksToolHub.exe file to run it.

· Now follow the on-screen steps to install and agree to the terms and conditions.

· Once the tool successfully installed on your computer, click on the created icon to open tool hub.

· In the QuickBooks Tool Hub, choose Installation Issues tab.

· After that choose 3371 Error Fix.

· Select OK button.

· Finally start the QuickBooks desktop and open your data file.

Conclusion

This drives us at the end of the post where we hope that the information shared above. However, if the QuickBooks error code 3371 still persists even after carrying out the above steps, then in that case the user can get in touch with our QuickBooks enterprise technical support team via our toll-free number i.e. 1–800–761–1787. Talking to our QuickBooks professionals will help the users in fixing the issue without any hassle.

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Mike Tyson
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Mike Tyson is co-owner of QBS Enterprise Support that works to provide bookkeeping and accounting services.