I design things. I explore the city. Sometimes I’m witty. Product Designer @facebook. Previously design at @twitter & @evernote
When we label a usage an “edge case,” we marginalize that user and choose not to care. Think “stress case,” instead, and design for that human.
Researchers at Dartmouth found in 2006 that presenting people with factual contradictions can actually strengthen their most firmly-held beliefs. In the study, participants were asked to read news blurbs with and without their attendant correcti…