Thank you Jason. Please continue talking about this, this is a huge issue for me.
In addition to the things you’ve mentioned, I’d like to add that when chatting, many people don’t put a lot of thought into their sentences. They are just writing down their thoughts in a very unstructured manner, and this places the burden on the person reading their messages.
Also (going off the name of your blog), signal vs noise ratio isn’t that good. :)
I think the root problem is that people are becoming more and more impatient. Everybody wants an answer _now_, without any consideration for other people’s priorities and attention, and that ends up looking like playing ping pong with 10 people at once.
Thank you, once again.