3 uses of mobile phones and digital workflows in healthcare

Imagine the finance industry in 1990’s when internet banking was just starting. We didn’t trust it and still preferred doing transactions in bank or sending checks. However, everything has changed and we can’t imagine our lives without it. Mobile banking, cloud accounting, mobile payments, etc came into our lives. Everything became easier, faster, cheaper and more effective.

Healthcare hasn’t changed that much though. What happened with the finance industry in 1990’s and 2000’s is happening with healthcare right now. Of course, the journey is long and we are at the very beginning. But we are finally there.

It’s going to be a lot of learning by doing mistakes, but we will get there eventually. For example:

  • reduce no-show appointments — Mobile app can remind the appointment and even connect to maps or uber to help you get there. Or, the appointment would happen through tele-health software
  • reduce hospital readmissions — Most readmissions happen because people fail to fully adhere to their treatment plans when they are at home. Of course they do whey they have it on a piece of paper. With a mobile app, they can have their treatment plan with them 24/7, track the progress and get reminded when they forget. It also allows doctors to monitor the patients and intervene if necessary
  • speed up doctor visits — Doctors don’t have to use use clipboard and paper to screen patients. They can use tablets, get the data to their computer and get the screening instrument scored.

So being able to finally include mobile phones and digitize workflows The patient will get better, cheaper and faster care. And that’s what’s the goal of all of us.

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