Product design and psychology: The Exploitation of the Pay-to-Win Model in Video Game Design

Milijana Komad
3 min readAug 14, 2023

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Keywords: Pay-to-Win, P2W, Video Gaming, Game Design, Monetization, Player Behaviour

Abstract:

This paper investigates the controversial pay-to-win (P2W) model, widely utilized in the gaming industry as a form of psychological manipulation to drive monetization. Detailed case studies illuminate the implementation and implications of this model from the perspective of a product designer.

Introduction:

With the advent of free-to-play (F2P) games, the gaming industry has seen a rise in different monetization models. One such model is the pay-to-win (P2W) strategy, which has been both lauded for its profitability and criticized for its potential to disrupt the gaming experience. This paper examines the P2W model’s application and implications in video game design.

Pay-to-Win in Gaming: Conceptualization and Design

The P2W model allows players to gain significant in-game advantages through real-world purchases, often leading to a skewed gaming experience favouring paying players. P2W mechanics can manifest in different ways, from purchasable power-ups, exclusive characters, or superior equipment to speed-ups that bypass wait times.

Case Study: Star Wars Battlefront II

Electronic Arts’ Star Wars Battlefront II initially presented a case where P2W mechanics faced significant backlash. The game originally featured loot boxes that could be purchased with real money and offered gameplay advantages, leading to an outcry about the imbalance between paying and non-paying players. The criticism eventually led to a complete overhaul of the game’s progression and monetization system.

Case Study: Clash of Clans

Supercell’s Clash of Clans is a successful example of the P2W model. While the game is free to play, players can purchase gems with real money to expedite building and troop training times. These advantages can drastically affect the competitive aspect of the game, favoring those who choose to pay.

Implications for Game Design

While the P2W model can significantly boost a game’s profitability, it can also lead to an imbalanced gameplay experience that may alienate non-paying players. Game designers must carefully balance monetization with fair gameplay and player satisfaction. Regulatory attention on P2W models, particularly concerning loot boxes and their similarity to gambling, also necessitates careful legal and ethical considerations.

Conclusion

The P2W model, as a technique of psychological manipulation in video game design, presents a complex blend of economic success and ethical dilemmas. As the industry evolves, striking a balance between monetization, fair gameplay, and legal considerations is crucial. Continued study and debate on the P2W model will shape future trends and regulations in the gaming industry.

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Milijana Komad

Senior Product Designer | UX/UI Lead | Ph.D. in Digital Arts | Product, UX and UI Design Consultant