Frontier Airlines BUF Terminal +1–855–738–4601

5 min readJun 18, 2024

Frontier Airlines operates flights out of Buffalo Niagara International Airport (BUF), a well-equipped airport designed to cater to the needs of modern travelers. This terminal offers a wide range of services and amenities to ensure a comfortable and efficient travel experience. Here is a detailed overview of the Frontier Airlines BUF Terminal:

1. Check-In Services

Check-In Counters: Frontier Airlines has dedicated check-in counters located in the main terminal building. These counters are well-staffed to assist passengers with their luggage check-in, boarding pass issuance, and any other queries they might have.
Self-Service Kiosks: For tech-savvy travelers or those in a hurry, the terminal provides self-service kiosks. These kiosks allow passengers to check-in, print boarding passes, and tag their luggage without waiting in line.

2. Security Screening

Efficient Process: Security screening at the BUF terminal is managed efficiently, ensuring minimal waiting times. The Transportation Security Administration (TSA) oversees the process, maintaining high standards of safety.
PreCheck Availability: For eligible passengers, TSA PreCheck lanes are available, offering expedited screening and a smoother security process.

3. Baggage Handling

Baggage Claim Area: The baggage claim area is conveniently located on the lower level of the terminal. It is well-organized, with clear signage and helpful staff to assist with any issues.
Lost and Found: The terminal has a dedicated lost and found service for misplaced luggage, ensuring passengers can recover their belongings as quickly as possible.

4. Dining Options

Variety of Choices: The terminal offers a variety of dining options to suit different tastes and preferences. From quick snacks and fast food to sit-down restaurants and cafes, there is something for everyone.
Local Flavors: Passengers can also enjoy local Buffalo cuisine, with several outlets offering regional specialties like Buffalo wings.

5. Shopping Opportunities

Retail Stores: The terminal houses several retail stores, offering everything from travel essentials and souvenirs to luxury items and electronics.
Duty-Free Shopping: For international travelers, the duty-free shop provides a range of products at tax-free prices, including perfumes, alcohol, and tobacco.

6. Passenger Comfort

Seating Areas: The terminal is equipped with ample seating areas, including comfortable lounges and quiet zones for relaxation. These areas are designed to provide comfort while waiting for flights.
Wi-Fi Access: Complimentary Wi-Fi is available throughout the terminal, allowing passengers to stay connected and entertained.
Charging Stations: Numerous charging stations are scattered around the terminal, ensuring that electronic devices can be charged before boarding.

7. Family-Friendly Amenities

Children’s Play Area: For families traveling with young children, the terminal offers a play area to keep kids entertained.
Family Restrooms: Family restrooms are available, providing a convenient space for parents and children to use the facilities together.

8. Accessibility

Mobility Assistance: The terminal is fully accessible to passengers with disabilities. Services include wheelchair assistance, accessible restrooms, and designated parking spaces.
Visual and Hearing Aids: For visually and hearing-impaired passengers, the terminal offers assistance such as TTY phones and visual paging systems.

9. Transportation and Parking

Parking Options: The airport provides various parking options, including short-term, long-term, and economy parking. All parking areas are within easy walking distance or accessible via a shuttle service.
Ground Transportation: A range of ground transportation options is available, including taxis, ride-sharing services, rental cars, and public transportation, making it easy for passengers to reach their final destination.

10. Customer Service

Information Desks: Information desks are strategically located throughout the terminal, staffed by knowledgeable personnel ready to assist with inquiries and provide directions.
Feedback Mechanisms: The terminal encourages passenger feedback through surveys and suggestion boxes, aiming to continually improve the travel experience.

Conclusion

The Frontier Airlines terminal at Buffalo Niagara International Airport (BUF) is designed with passenger convenience and comfort in mind. From efficient check-in and security processes to a wide range of dining and shopping options, the terminal offers a comprehensive travel experience. With amenities catering to families, business travelers, and passengers with disabilities, the BUF terminal ensures that every journey starts and ends on a positive note. Whether you are departing, arriving, or in transit, the services and facilities at the Frontier Airlines BUF terminal are geared towards making your travel seamless and enjoyable.

FAQ on Frontier Airlines at Buffalo Niagara International Airport (BUF)

1. Where is the Frontier Airlines check-in counter located at BUF?

Frontier Airlines’ check-in counters are located in the main terminal building of Buffalo Niagara International Airport (BUF). Follow the signs for check-in, and you will find the dedicated counters staffed to assist with your needs.

2. What are the check-in options available for Frontier Airlines passengers?

Passengers can check in at the Frontier Airlines counters, use the self-service kiosks available in the terminal, or check in online through the Frontier Airlines website or mobile app. Online check-in is available 24 hours before the scheduled departure time.

3. What time should I arrive at the terminal before my flight?

It is recommended to arrive at least two hours before domestic flights and three hours before international flights. This allows ample time for check-in, security screening, and any unforeseen delays.

4. What amenities are available at the Frontier Airlines terminal at BUF?

The terminal offers a variety of amenities, including dining options ranging from quick snacks to sit-down restaurants, retail stores, free Wi-Fi, charging stations, comfortable seating areas, and family-friendly facilities like children’s play areas and family restrooms.

5. Is there a lost and found service at the Frontier Airlines terminal?

Yes, the airport provides a lost and found service. If you lose an item, contact the Buffalo Niagara International Airport’s lost and found department. You can also inquire at the information desks located throughout the terminal.

6. Are there any special services for passengers with disabilities?

Yes, Buffalo Niagara International Airport is fully accessible to passengers with disabilities. Services include wheelchair assistance, accessible restrooms, TTY phones, visual paging systems, and designated parking spaces.

7. What are the parking options at BUF?

BUF offers various parking options, including short-term, long-term, and economy parking. All parking areas are within walking distance of the terminal or accessible via a shuttle service.

8. What security screening process can I expect?

The security screening process at BUF is managed by the Transportation Security Administration (TSA). Passengers are required to go through security checks, including bag scans and body screenings. TSA PreCheck lanes are available for eligible passengers, providing expedited screening.

9. Are there any family-friendly amenities at the terminal?

Yes, the terminal includes a children’s play area to keep young travelers entertained and family restrooms for convenience. These amenities help make the travel experience more comfortable for families.

10. Can I find transportation options easily at BUF?

Yes, the airport offers various ground transportation options, including taxis, ride-sharing services, rental cars, and public transportation. These options make it easy to reach your final destination from the airport.