Sr UX Design Manager at Hulu, Previously Product Design Director at OkCupid
…ou noticed that Instagram has been looking more and more like Snapchat lately (of course you have)? When companies compete, they tend to borrow from each other. It’s one big, paranoid loop.
… It’s embarrassing. It’s an unkept lawn; a broken window; a pizza with all the toppings picked off. Attention to detail matters because when you show that you care about the small details, people trust you to care about the big ones.
Of course, this isn’t to say that making things delightful and easy to use isn’t important. This isn’t a case of either/or. Shipping improvements, both big and small, is a designer’s job. Usability is a designer’s job. Craftsmanship is a designer’s job.