Mills BakerOld Problems, New InstrumentalitiesIt’s often hard to explain what we’re up to at Quora, and in particular how we feel our efforts are related to the broad arc of computer…7 min read·Jul 2, 2018----
Mills BakerScattered Advice for Software Product Designers in 2017There’s a superabundance of advice for designers online, but I thought I’d share —in response to a question on Quora— a few themes that…6 min read·May 19, 2017--1--1
Mills BakerHow do designers balance the need for UI consistency with continuous UI improvements?Designers should always be aware of switching costs in the general sense. Users absorb not only the benefits and drawbacks of different UI…4 min read·May 15, 2017----
Mills Baker“In a Bosch painting looking for Waldo”An interview with illustrator Gwendal Le Bec about how he and product designer Jen Lee approached new branding illustrations for Quora.6 min read·Apr 26, 2017----
Mills BakerMind Gaps: Knowledge & Mental IllnessIn a recent post I tried to summarize why we think something like Quora must eventually exist, not solely for AI or other future systems…6 min read·Mar 11, 2017--2--2
Mills BakerWhy Design at Quora?I support a team of product designers at Quora, have worked in companies as large as Facebook and as small as a pre-seed startup, and know…10 min read·Mar 7, 2017--2--2
Mills BakerStory Thought and System ThoughtMany disputes — in product development and in life — reflect differences in how people think as much as in what they think about a…10 min read·Dec 19, 2016--5--5
Mills BakerFilter Bubbles and Bias on Twitter and FacebookI’ve argued in the past against the idea that technology creates or strengthens “filter bubbles,” which ostensibly occur when an7 min read·Dec 16, 2016----
Mills BakerWhy is attention-seeking — like using too many hashtags or @naming someone famous on Twitter —…For many years, I assumed it was because their unfortunate social clumsiness made plain a fact we’d all rather forget: that everyone seeks…3 min read·Feb 26, 2015--2--2