Mills BakerOld Problems, New InstrumentalitiesIt’s often hard to explain what we’re up to at Quora, and in particular how we feel our efforts are related to the broad arc of computer…Jul 2, 2018Jul 2, 2018
Mills BakerScattered Advice for Software Product Designers in 2017There’s a superabundance of advice for designers online, but I thought I’d share —in response to a question on Quora— a few themes that…May 19, 20171May 19, 20171
Mills BakerHow do designers balance the need for UI consistency with continuous UI improvements?Designers should always be aware of switching costs in the general sense. Users absorb not only the benefits and drawbacks of different UI…May 15, 2017May 15, 2017
Mills Baker“In a Bosch painting looking for Waldo”An interview with illustrator Gwendal Le Bec about how he and product designer Jen Lee approached new branding illustrations for Quora.Apr 26, 2017Apr 26, 2017
Mills BakerMind Gaps: Knowledge & Mental IllnessIn a recent post I tried to summarize why we think something like Quora must eventually exist, not solely for AI or other future systems…Mar 11, 20172Mar 11, 20172
Mills BakerWhy Design at Quora?I support a team of product designers at Quora, have worked in companies as large as Facebook and as small as a pre-seed startup, and know…Mar 7, 20172Mar 7, 20172
Mills BakerStory Thought and System ThoughtMany disputes — in product development and in life — reflect differences in how people think as much as in what they think about a…Dec 19, 20165Dec 19, 20165
Mills BakerFilter Bubbles and Bias on Twitter and FacebookI’ve argued in the past against the idea that technology creates or strengthens “filter bubbles,” which ostensibly occur when anDec 16, 2016Dec 16, 2016
Mills BakerWhy is attention-seeking — like using too many hashtags or @naming someone famous on Twitter —…For many years, I assumed it was because their unfortunate social clumsiness made plain a fact we’d all rather forget: that everyone seeks…Feb 26, 20152Feb 26, 20152