PinnedPublished inSalesforce ArchitectsAligning AI and Enterprise Architecture for GrowthExplore the evolving roles of architects in harmonizing AI integration with enterprise architectureMar 19, 2024Mar 19, 2024
PinnedPublished inSalesforce ArchitectsHow B2B Architects Can Identify and Mitigate Customer Retention RisksRetention may not be a reflection of customer happiness.Dec 12, 2023Dec 12, 2023
The Sales-Boosting Secret: Why Customer Service is Your Best BetAs technology advances, customers expect businesses to have a connected, personalized approach to every interaction. However, most…Oct 10, 2024Oct 10, 2024
Published inSalesforce ArchitectsThe AI Marathon: Using Quick Wins to Fuel Long-Term SuccessLearn how to balance rapid AI adoption with long-term sustainability to avoid technical debt and ensure successful AI integration.Jul 25, 2024Jul 25, 2024
Published inSalesforce ArchitectsHow to Become the Trusted Digital AdvisorIncreased scrutiny on budgets and a focus on operational rigor makes now the time to show your value as the most trusted digital advisor.Nov 17, 20221Nov 17, 20221
Published inSalesforce Architects4 Winning Strategies CIOs and Architects Can Learn from SportsLearn how professional sports is a good prototype for CIOs and architects on how to play so that all stakeholders win.Aug 25, 20221Aug 25, 20221
Published inSalesforce ArchitectsThe priceless value of a Technology Professional with a renaissance mind.The most in-demand technology architects have the are true renaissance minds, tearing down silos in a passion to innovate.Jan 27, 20211Jan 27, 20211
Published inSalesforce ArchitectsThe Next Normal Demands a focus on Jobs to be Done.The Next Normal Demands a Focus on Jobs to be Done.Oct 20, 20202Oct 20, 20202
How to make a crisis a turning point.In the first moments of crisis it is the communication that ‘we are here for you, we care for you, we feel compassion for you.’Apr 2, 2020Apr 2, 2020
