In July 2016, I joined Uber as the first member of our Bangalore-based UX team. I was one of the earliest researchers at the company outside of the U.S., and at that point, the Bangalore office had just opened and things were still taking shape. It seemed overwhelming at first — being in a distributed office, not having any other UX team members in the office, and working with a lot of non-technical teams which were new to UX research. However, this setting gave me a lot of opportunity and autonomy. …

Minal Jain

Senior User Experience Researcher, Uber

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