During the past decade, industries have begun to change rapidly due to new regulatory, technology and market challenges.

Companies are looking for new ways to decrease costs and overcome stagnant productivity growth.

The rapid expansion of new regulations — as well as firms’ initiatives to improve efficiency — are driving demand for solutions that can be seamlessly integrated with existing infrastructure while enhancing productivity and performance.

Robotic Process Automation (RPA) is just such a technological innovation capable of delivering immediate operational effectiveness, quality and cost efficiency.

What is Robotic Process Automation? RPA represents a more efficient way to execute basic…


Annie Spratt on Unsplash

“New normal.”

“We’re not going back.”

“A new way of functioning.”

If you don’t live on a deserted island, you must’ve read similar comments and predictions.

With all the coronavirus breakdown around the globe, crashing stocks, delayed supply chains, closed production plants, an economic recession — probably even a crisis — is a sure thing.

And the fundamental question is: What approach can you take to get through this?

A Study of 4,700 Companies Has Some Insights to Offer

In 2010, Harvard Business Review (HBR) published an analysis study of how companies were doing in crises, along with what strategies worked for them.

The analysts studied reactions of 4,700 public…


Business Process Reengineering (BPR) separates superficial steps (does the boss really need to approve this invoice?) from the fundamental (Purchase Order must be created immediately).

Also called Business Process Redesign, it’s an approach to structurally changing your process workflows.

What are the 7 steps of BPR implementation? Vision, Hypothesis, Mining, Design, Simulation, Go Live, and Monitoring.

But first, a story.

A Short Story Before Diving into the 7 BPR Steps

A missionary, a motivator, and a leg-breaker walk into your office. They preach about BPR, the discipline that’s going to save your business from hyperautomation and chaos.

You quickly learn two things:

  1. Chaos is not a prerequisite to doing business.

Business Process Reengineering (BPR), also known as Business Process Redesign, entered the business world as a hero of the 1990s.

It was Michael Hammer’s (an American engineer, management author, and a professor of computer science) answer to the problem of poorly performing processes, which at the time, were being blindly automated by new technology.

What Is Business Process Reengineering and the Challenge of Automation

Business Process Reengineering is the act of fundamentally changing a core business process to realize significant cost savings, increase production output, or drastically improve a product or service offering.

But excitement over new technology of the 90s, such as digitized databases, automation software, and the World…


Working business processes are imperative to achieving your goals. And Business Process Analysis (BPA) is how you keep them working.

Even though not a magic wand, process transparency — thanks to BPA — comes with a good deal of benefits to help your business thrive.

True, Business Process Analysis is not a magic tool which can change the top 10 problems in your process. But it can help you understand your business process in such a clear and visual way that you can start testing your own hypothesis.

Roel Schenk, Minit Global Implementation Lead

So, what are the most appealing…


Do you know why companies are interested in Robotic Process Automation (RPA) and how they find the best process candidates for such automation?

Find out in the survey put together in cooperation with SSON Analytics.

(This is the 4th — and last — post in a series about the latest insights on how organizations are embracing Robotics Process Automation, and where Process Mining fits in. Want to see the 3rd post? Click here: The Perfect Marriage: Robotic Process Automation with Process Mining.)

Why Are Companies Investing in Technologies Like RPA and Process Mining?

As the chart below discloses, 38% of the Shared Service organizations identified Intelligent Automation (e.g. …


Process Mining is a necessary step before launching any RPA initiative, as well as being vital during and after the project.

(This is the 3rd post in a series about the latest insights on how organizations are embracing Robotics Process Automation, and where Process Mining fits in. Want to see the 2nd post? Click here: How to Avoid Robotic Process Automation Failures: 3 Steps to Success.)

In the initial phase of the RPA project, Process Mining helps identify the right candidates for business process automation, and it points out those that have the largest potential.

In the deployment phase, Process…


Process Mining grew up a lot in 2019. What about 2020?

From an industry sailing on hype — Process Mining, cool! It will solve all our problems! — to real business applications and problem solving — aha, Process Mining requires data integrity, planning, and hard work — the technology has matured over 2019.

Process Mining helps companies achieve the two most common business goals which transcend industry, location, business model, or company size:

  • make better, faster business decisions, and
  • operate to the fullest potential.

To reflect on where we’ve been as an industry, community, and software solution, and see where…


2019 may have been the year where Greta Thunberg takes a stance on climate change, the first photograph of a black hole is taken, and of course, Elon’s newest lunar rover is introduced. But we at Minit like to believe that this year has been the year Process Mining really took off.

And to reflect on the year, we’ve interviewed Minit’s very own Chief Product Officer and Product Visionary, Michal Rosik, on favorite highlights, trends, and foreshadowing for 2020.

(Want to discover the real numbers behind Process Mining?
Read our collection of ROI success stories from our clients.)

Michal, as…


End of year acrobatics — it’s the juggling act many of us do in the final weeks of the year to close off loose ends in both our personal and professional lives.

For retailers, December is huge. Telcos may experience increased usage during certain periods. Banks may have a slowdown on mortgage applications, and global logistics may suffer from extended employee vacation in certain regions.

These lulls and spikes in activity put your business process buoyancy to the test, while also revealing interesting insights which you can later apply to improve the processes in the new year.

Here’s what to…

Minit Process Mining

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