Published inUX Collective·Mar 10, 2020Member-onlyYou’re grounded: time to level up your remote researchRethinking your research plan when you can’t travel. — Nothing compares to being with an individual and learning about them in their context. That’s why in-person research is such a major part of any discovery-phase research plan. But have we been relying on in-person research too much? Has it become a crutch? What happens when you can’t be “in…User Research4 min readUser Research4 min read
Jan 13, 2020How I found my next design job in the Peruvian jungleI was in Peru for less than 24 hours when my IDEO team told me I was headed to the Amazon jungle for design research: “Did you get that Whatsapp this weekend about getting shots for yellow fever? Did you have time to do it? We bought your ticket…” Fast…Design Thinking2 min readDesign Thinking2 min read
Published inIDEO Stories·Oct 6, 2016The Art of Climate ChangeInterview with an MIT researcher on science, design, and optimism — It was Thursday night at the Asian Art Museum. Opaque black balloons hovered over a grand stairwell leading to the main event. Hosted by Perennial Restaurant owners Anthony Myint and Karen Leibowitz, the night’s exhibits invited attendees to explore food, drink and their impact on the environment.Climate Change3 min readClimate Change3 min read
Aug 22, 2016Foreign Language FailsLessons from learning español — Shop owner: ¡Hola! ¿Como estas? Me: Bien, gracias, ¿y usted? Shop owner: Bien, pero … indecipherably fast Spanish… My confidence level: Plummets quickly to zero. Learning a foreign language is never an easy undertaking, and as an adult, it feels especially daunting. To make matters worse, learning in a classroom…Language3 min readLanguage3 min read
Published inIDEO Stories·Nov 23, 2015Concept Design, Ping-Pong StyleHow business can inspire early ideas in design Co-authored by Rosaria Mannino, now at ClassPass and illustrated by Alicia Pompei The idea of balancing form and function often dominates conversations about design, and “business thinking” — the consideration of factors like distribution, pricing models and costs — is typically left…Innovation5 min readInnovation5 min read
Published inIDEO Stories·Sep 1, 20153 Lessons in Experience DesignWhat I learned at the Milan EXPO — Earlier this summer, I visited the Milan EXPO, the latest in the series of World Fairs that have introduced such wonders as the Eiffel Tower and the Ferris wheel as well as more practical innovations like the telegraph and the electric light. World Fairs have since transitioned their focus from…UX5 min readUX5 min read
Published inIDEO Stories·Aug 26, 2015Neko Atsume: A Short Story on Games, Cats & AddictionI am a dog person. Yet, somehow, Neko Atsume, a mobile phone game designed for Japanese cat lovers, sucked me right in. Yup, you heard me right. A game for Japanese cat lovers. How did this happen? How did I, a cat-allergic, dog-loving, not to mention fairly busy person, suddenly…Cats3 min readCats3 min read
Jul 17, 2015Living with Less: The ResultsLessons from my five-week experiment with a capsule wardrobe Living with less came with the typical emotional roller coaster associated with any change: first excitement (so much closet space!), then fear (did I really only bring one sweater?), and finally, acceptance (another day, same sweater). And since I know the…Fashion3 min readFashion3 min read
May 31, 2015Living with LessMy five-week experiment with a capsule wardrobe — First things first: I love clothes. The evidence is obvious — I spent a few years running my own accessories label and currently have a room dedicated to sewing the designs floating around my head. I enjoy helping friends develop their style, and I even made a courthouse wedding dress for a friend a few weeks…Capsule Wardrobe3 min readCapsule Wardrobe3 min read
Published inIDEO Stories·Apr 27, 2015So You Want to Be a Business Designer?You may know IDEO’s role in shaping the process known as design thinking and how that informed the first Apple mouse, the shopping cart, and the insulin pen for Type-1 diabetes. But fewer know about business design, a discipline at IDEO that has formed over the past decade. There are…Recruiting5 min readRecruiting5 min read