iPhone LCD or screen cracked? 5 things you must know!
These are the Top 5 questions you must know when you break your iPhone LCD or screen.
“HELP! I just broke my iPhone screen! Do I need to replace the JUST the screen or also the LCD display?
Will you be using original parts for iPhone LCD / screen / glass replacement?
What is the difference between iPhone Grade A replacement and Grade B replacement?
Why do you need 2 hours to replace my cracked iPhone glass when other repair providers can do it within 30 minutes?
Does the price-savings justify choosing a third-party service repair provider over the Apple service center?
Hello everyone! The purpose of this post is to debunk ALL of your most frequently asked questions have when you are staring at the most dreaded and OCD-cringing problem with their phone — A CRACKED IPHONE LCD or screen!
More often than not, and more prevalent than ever before, due to the ceaseless size “improvements” of mobile phones and its bigger screen display, the enlarged surface area of your iPhone LCD display means that when you accidentally drop your beloved iPhone, the risk of it being a beloved CRACKED iPhone is increasing at an alarming rate.
Of course, at Mister Mobile, your friendly neighborhood handy-man, you can have your iPhone cracked screen replaced in a jiffy, but we shall not be covering this topic today. You may check out our services and prices for iPhone screen replacement here.
1. “HELP! I just broke my iPhone screen! Do I need to replace the JUST the screen or also the LCD display?”
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Reliable iPhone cracked screen replacement to restore your iPhone to its beloved condition in a jiffy![/caption]
It all boils down to, frankly, your luck. When you drop your phone, there will be only 3 possible outcomes :
- The first and best outcome is, of course, nothing happens to your phone (duh). There are no cracks and it looks exactly the same. You don’t need to do anything to it.
- Second, cracks may appear in just the EXTERIOR layer of your iPhone display. It does not matter if the crack looks like a spider-web or if it’s just a hairline crack — they all belong in this category.
- You need to replace only the glass (repairers in Singapore commonly refer to it as “glass”, to minimize confusion between the screen and the LCD display. For our tech-savvy readers, this glass is technically the digitizer).
- We only need to replace just the glass of your iPhone IF your LCD display is working perfectly, and the touch responsiveness of your phone is 100% sensitive.
- The repair cost for iPhone glass replacement is much cheaper compared to replacing the LCD assembly (we will be talking about this later).
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Above is an example of iPhone cracked screen where only the outer layer is cracked. The display and touch sensitivity is functioning perfectly.[/caption]
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iPhone 6S Plus glass replacement Grade A. As you can see, it is just a piece of glass which does not control/ affect the display and the touch responsiveness of your phone.[/caption]
- Lastly, and also the most costly, is when the interior layer of your screen is damaged. It does not matter if the outer layer is cracked or not — once the interior layer is damaged, you have to replace the full iPhone LCD assembly consisting of the LCD display, the touch screen flex, and glass (or just the short form of “LCD”, as repairers in Singapore commonly refer it to.
- The common symptoms when your iPhone LCD is damaged are — blurred images, lines appearing on the display, blacked out display, insensitive to touch, black spots. Should these symptoms appear almost immediately after you have dropped your phone, chances are, your phone is due for an LCD replacement. At Mister Mobile, we can replace your iPhone LCD within 60 minutes.
It is NOT POSSIBLE to replace just the iPhone LCD WITHOUT replacing the glass due to 2 reasons. Firstly, we purchase our parts in one set which includes the glass. Secondly, and more importantly, it is impossible to retain your glass in its original condition after the separation process of the glass and the LCD display.
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Cracked LCD display for iPhone 6S. Lines are appearing on the display[/caption][caption id=”attachment_img” align=”aligncenter” width=”300"]
Blacked out display after you have dropped your phone. This means that your iPhone LCD is damaged.[/caption]
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Damaged iPhone glass after the separation process, which makes it unusable.[/caption][caption id=”attachment_img” align=”aligncenter” width=”300"]
We separate the iPhone LCD and glass using specialized machinery.[/caption]
2. Will you be using original parts for iPhone LCD / screen / glass replacement?
Technically, NO ONE in Singapore can claim their parts to be original EXCEPT authorized Apple service providers, which in Singapore refers to the service center you go to, to service your iPhone within Apple’s one-year warranty period.
- “Brand Copyright Infringement — Unless you’re licensed to sell Apple iPhone parts, you’re not technically allowed to advertise new “Original” parts, even if the item is new and 100% authentic. If you ever see the words “for iPhone 4s, 5, 5s, 5c” etc. at the end of the item title or advertising pitch, now you’ll know why. Apple has actually been fairly quiet about imposing seizures at customs and online marketplaces for those who sell parts without authorization.” — Source — harvestcellular.net
To abide by this consumer law, we refer to our products as “Grade A” or “Grade B”. Our “Grade A” parts are as good as original, which is as good as what you get at authorized Apple service centers.
So, if you come across any repairers in Singapore who advertise their parts as “original”, think twice — chances are, they are using the exact same parts as we do.
We define ourselves as an alternative choice to authorized service providers, who provide similar services which are cheaper, faster and is more accessible without compromising on quality. Our technicians are very highly-trained and we are able to fix many issues which authorized service centers cannot. For example, Apple only offers full iPhone LCD replacement, even if you need to replace only the glass (Source: Apple Singapore).
3. What is the difference between iPhone Grade A replacement and Grade B replacement?
The easy answer? Grade A is always better than Grade B!
As explained above, our Grade A parts are
- As good as the original. Your phone screen will be restored to its original condition and it will work perfectly in these 3 aspects — its touch sensitivity, the DPI and resolution of its display, and its physical appearance.
- Its touch sensitivity is 100% responsive.
- Its background colour is white.
- It will break less easily than Grade B parts.
- Also, should your glass break again, you can still opt for glass replacement.
Our Grade B parts are after-market products manufactured by non-Apple suppliers. These LCDs are basically targeted at consumers who wish to get their screen fixed at a cheaper price. They may be due for a phone upgrade soon, due to budget constraints, or just the simple fact that their screen will break again sooner or later anyway. Grade B LCDs are
- Less touch-sensitive.
- Has a blue-ish background.
- Generally breaks more easily.
- Should your glass break again, it is also impossible to replace just the glass — you can only replace the full LCD assembly.
For everyone looking to replace their iPhone screen, do inquire carefully and thoroughly to avoid being overcharged!
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Grade A and grade B difference.[/caption]
At a Glimpse, Grade A iPhone LCD has a whiter background which is as good as the original and is 100% touch-responsive. After-market Grade B iPhone LCDs have a blue-ish background and is less touch-sensitive
At Mister Mobile, we offer both, to cater to your different needs,
- Grade A and Grade B glass replacement AND
- Grade and Grade B LCD replacement
However, we will always recommend Grade A iPhone LCD or screen replacement due to its reliability.
Notes for Grade B glass replacement: Technically, we will just swap your cracked-glass Grade A LCD to a new, working Grade B LCD. We then sell your cracked-glass Grade A LCD to buyers who refurbish it. We offer this category of repair to customers who are looking for the cheapest repair option available.
4. Why do you need 2 hours to replace my cracked iPhone glass when other repair providers can do it within 30 minutes?
This is the repair-cycle breakdown when you fix your iPhone glass with us.
- 10 minutes — In-processing and a full test of your phone to ensure all components are working fine.
- 10 minutes — Disassembling your iPhone.
- 15 minutes — Separating the glass and iPhone LCD using specialized machinery
- 15 minutes — Applying a brand new Grade A glass onto your own LCD.
- 30 minutes — Heat-induced process to adhere the new glass firmly to your LCD, using specialized machinery.
- 10 minutes — Assembling your iPhone
- 10 minutes — A full test of your iPhone to ensure your phone is working perfectly before you leave.
- Total time WITHOUT delay — 100 minutes.
As you can see, it takes approximately 100 minutes to replace the glass of ONE iPhone. Many a time, there will be multiple jobs at once and our technicians will multitask to get your iPhone fixed as soon as possible.
Other service providers are able to do it in 30 minutes because they do a straight swap of a NEW Grade A iPhone LCD with your CRACKED-GLASS LCD, postponing or sub-contracting the tedious and time-consuming process of actual glass replacement to a later date. You will probably be getting the same end result, but you will not be getting the same iPhone LCD which you sent in.
Notes: We are able to carry out this 30-minute iPhone LCD swap process too, but we will only do so at the request of our customers who have time constraints.
5. Does the price-savings justify choosing a third-party service repair provider over the Apple service center?
Yes and No. Before we carry on, we wish to mention that our repair prices are as much as 60% cheaper than Apple service centers.
Yes Camp.
- No data loss — 99% of the time, should there be no unforeseen circumstances, your phone data will remain intact.
We advise you to back up your data before coming, but it will save you the hassle of restoring your backup.
At Apple service center, your data will be erased, 100%, no questions entertained. - Very fast — We can fix your iPhone within 2 hours, whereas Apple service center needs at least one working day to replace your iPhone screen.
- You can fix an appointment with us at your convenience, walk in, and get your iPhone repaired. No waiting in line, no disappointment.
No Camp.
- Voided Apple warranty — your warranty with Apple will be VOID after repair.
This is especially important for newly-launched iPhones within warranty (example: the newly launched iPhone XS and XS Max). Sometimes, the price savings may not justify the loss of 9–11 months of warranty left on your iPhone.
What if your iPhone breaks down and it happens to be a very costly issue?
Ending thoughts
Besides the voiding of Apple warranty, we do not really see any other reasons why we third-party repairers in Singapore are losing out to authorized service centers because we are faster, cheaper, and more flexible. At Mister Mobile, we place a great emphasis on customer service too, and our experienced customer service staff and technicians will probably do a better job than them!
Also because we do it better, because we do it safer, because we do it with a smile!
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