Orgs will purchase shiny new objects without thinking twice. But most of the products they’re paying for are just burning company cash. Why? Because there’s no user buy-in. Products like Monday, Jira, Asana, Notion, SharePoint and others are only useful if you use them. But most of the time —…

“Information isn’t knowledge until it’s shared and understood.” But what about using that knowledge? Isn’t putting it into action just as important as understanding it? Maybe the quote should read: “Information isn’t knowledge until it’s shared, understood, and useful.” We live in the information age: a buffet we didn’t ask…

In the midst of holiday mayhem at the airport, I noticed a woman in distress because her two packs of expensive gummy worms were stuck inside a vending machine. “Do you need any help?” I offered. “Yes, ugh — I’m so frustrated right now. I bought the other pack trying…

Innovative pursuit isn’t a hail mary down field. It’s little passes and first downs that lead to a score. Unfortunately innovation is a buzzword often associated with grand, game-changing ideas. But the key to true innovation is found in the small, everyday observations and improvements we make. Pragmatic innovation is…

It’s tempting to get caught up in the excitement of building a new product. It’s like the honeymoon phase in the relationship; the possibilities are endless and the love is fresh as spring water. And all you want to do is put your nose down and start building or hiring people to build it. But it’s important to remember that even the most innovative…

Recent advancements in no-code technology and artificial intelligence have revolutionized the way we build digital products. With these tools, it’s now possible to create complex and sophisticated software without writing a single line of code. This has greatly accelerated the development process, allowing us to build products faster than ever…

Something stirred inside. Dopamine flooded my network. I couldn’t sleep; I was onto something. In the quiet hours of the night I etched away at a home page; customizing the colors, fonts, adding a background, sections — all the things I envisioned a user seeing upon first glance. It was…

You may be thinking: Oh no — not another translucent blog about innovation. I don’t think I even know what that word means anymore. It’s always cornered by equally lofty buzzwords like digital transformation and artificial intelligence. And you’d be right. The word has become so diluted and commoditized that…

It’s time to start a new project. “Hey, do you know where that PowerPoint is we made for *client name*? “Not sure, why?” “I think a lot of it is probably relevant for *new client name*. “Oh, yeah, I have no clue where that would be.” It’s time to send over a statement of work. “This is by far the most frustrating part of my job.” …