What to do if iPhone 11 Pro screen is not working

MK Mobile
4 min readDec 7, 2022

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You’re having fun on your iPhone 11 Pro and the iPhone 11 Pro screen stops responding or responds only irregularly. This can really ruin your fun day. You are not alone; many people face a similar unresponsive iPhone 11 Pro screen issue. While there might be a variety of causes for your iPhone 11 Pro touch screen not working, you can use the tips in this article to check the issue and get the phone back in operation.

Do the following before trying any of the suggestions in this post in order to fix the iPhone 11 Pro screen that stops responding:

  • Make sure your phone’s screen is completely clean. Any dirt or liquid on the iPhone 11 Pro screen may cause the internal touch sensor to fail to identify your finger taps and thus block the interaction. However, it is a commonly overlooked cause of touchscreen issues with your iPhone 11 Pro. If needed, thoroughly wipe the touchscreen display with a soft cloth.
  • A poor screen protector can affect the functionality of the touch screen. It may cause your iPhone 11 Pro screen to become totally unresponsive in some extreme cases. Check that your screen protector is securely connected to the screen and that there are no air bubbles or dirt between the protector and the touch screen. Naturally, your glass protector should be of high quality. Remove the screen protector to see if your iPhone 11 Pro screen responds to touch appropriately.
  • If your phone stops or is exposed to high temperatures, you may face issues with your touch screen — whether that is a part of the screen or the full display. A high temperature could be the cause of your iPhone 11 Pro screen not working. So, keep in mind to use your phone in a cool atmosphere.

Now, let’s take a look at all possible solutions for an unresponsive iPhone 11 Pro screen.

  • Uninstall Misbehaving App: If this issue is occurring on any new application that you just installed on your iPhone. Try to re-install that application and check whether the same issue occurs or not.
  • Perform a Force Restart: Force restart your iPhone 11 Pro. Press and hold either the Volume Up/Down button along the Side button for a few seconds. When the “Slide to power off” message appears on the screen, press the white circle with the red power icon and swipe it from left to right. The phone screen goes black and shuts down. Press and hold the Side button for about 10 seconds to wait for the device to boot up again.
  • Try Troubleshooting Software: Check if the software is performing accurately. If not then use online tools to troubleshoot the software.
  • Update Your iPhone 11: Go to settings and check if there is any pending update or essential update which has made the iPhone 11 Pro screen irresponsive.
  • Factory Reset: If the issue does not resolve factory reset your iPhone 11 Pro. It will force the restart of every iPhone 11 part and a chance that the 11 Pro screen starts working again.

What if it is a Hardware Failure of the 11 Pro Screen?

The above-mentioned solutions are for resolving software base issues. So, what if it’s a hardware issue, Hardware LCD failure may be the reason why your iPhone 11 Pro screen is not working. You definitely need the iPhone 11 Pro screen replacement available at MK Mobile Inc.

If you drop your iPhone 11 Pro to the ground accidentally, there is a possibility that the iPhone 11 Pro LCD cable connecting to the logic board has been disconnected. The iPhone screen stops working right away when it loses its connection. In this case, try to press the right part of the iPhone 11 Pro display where the cable connects to the logic board. If not, then buy the replacement iPhone 11 Pro screen, get it replaced and enjoy the fun.

Make sure to check the battery too, if the iPhone 11 Pro battery is properly connected to the logic board or not. Sometimes battery failures are also the main cause of touchscreen responsiveness. A hard drop on the floor can affect the battery capacity or battery cables. Make sure to tighten up the battery cables once you are getting the screen replaced.

We recommend users, not to their smartphones in water because it may also lead to touch screen failures. If may use it in water then don’t plug it in for charging straightaway, water in the ports can cause the internal iPhone 11 Pro parts to malfunction.

Conclusion

If nothing helps and your iPhone 11 Pro screen still stops responding, then it’s best to get a screen replacement and iPhone 11 battery replacement. To get the device functional again. If there are any other damaged parts, you can buy them from MK Mobiles, a leading mobile parts and accessories wholesaler.

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MK Mobile

MK Mobile is a leading Wholesaler of Phones & Tablets parts and accessories. The best quality at the best price is our motto.