Marcel LagerwerfYour engineers are often the only people in your company that a customer sees.Of course, you may think that your engineers are already customer-focused. But is that the reality in the field? Do you train your…Oct 6, 2017Oct 6, 2017
Marcel LagerwerfHow To Turn Your Dreams Into Goals“If your dreams don’t scare you, they’re not big enough.”Sep 15, 2017Sep 15, 2017
Marcel LagerwerfHow to make sure your mechanics adopt your new processThe easiest way to get changes in the field accepted is to make them unnoticeable to your mechanics.Aug 18, 2017Aug 18, 2017
Marcel Lagerwerf7 Signs You Should Invest In A Field Service Mobility PlatformWhen is your company at the point that investing in a field service platform is giving you a good ROI?Aug 1, 2017Aug 1, 2017
Marcel LagerwerfRepetition is the key to successBut not in repeating manual actions…Jun 28, 2017Jun 28, 2017