Trends and Future Developments in UK Property Management

Michael Jacobs
5 min readJun 22, 2023

If you’re in the property management industry, staying up-to-date with the latest trends and developments is essential. The UK property market is constantly changing, and property managers must know what’s happening to stay ahead of the competition.

In this blog, we’ll discuss the current trends in UK property management and the future. We’ll cover everything you need to know, from technology to sustainability, to keep your property management business thriving.

Technology and Automation

Technology is changing the way property managers operate. From automated rent collection to virtual tours, property management is becoming more efficient and streamlined. One of the latest trends in property management is property management software, which can automate many tasks, such as rent collection and maintenance requests.

Another trend is using smart home technology, which allows tenants to remotely control their home’s temperature, lighting, and security. This technology is becoming more affordable, making it accessible to more tenants and landlords.

Sustainability and Energy Efficiency

Sustainability and energy efficiency are becoming increasingly important in the UK property market. More and more tenants are looking for environmentally-friendly properties, and landlords recognise the benefits of making their properties more energy efficient.

Property managers can make their properties more sustainable in several ways, such as installing renewable energy sources like solar panels or improving insulation. These upgrades benefit the environment and reduce energy bills, making the properties more attractive to tenants.

Co-Living and Co-Working Spaces

Another trend in UK property management is the rise of co-living and co-working spaces. These spaces are designed for people who want to live and work in the same place, making it easier to balance their personal and professional lives.

Co-living spaces provide communal areas for residents to socialise and share facilities like kitchens and living rooms. Co-working spaces offer shared office facilities for professionals seeking an alternative to traditional ones.

Flexibility and Customisation

Tenants are looking for flexible and customisable properties to meet their individual needs. Property managers can offer this by providing flexible leasing options, such as short-term or month-to-month leases. They can also offer customisable spaces, such as co-working spaces tailored to suit different business needs.

Property managers can offer flexibility and customisation to attract more tenants and keep them longer, reducing vacancy rates and increasing profits.

Property Management as a Service

Property Management as a Service (PMaaS) is a new trend gaining popularity in the UK. This service model allows property managers to offer a range of services to landlords, including maintenance, rent collection, and tenant screening. PMaaS providers typically charge a percentage of the rent as their fee, making it a cost-effective solution for landlords who don’t want to handle these tasks themselves.

Tenant Experience and Amenities

Tenant experience and amenities are becoming increasingly important in the UK property market. Property managers recognise the benefits of providing additional services to their tenants, such as gym facilities, concierge services, and social events. These amenities not only improve the tenant experience but can also help landlords to attract and retain tenants.

Increased Focus on Health and Safety

The COVID-19 pandemic has highlighted the importance of health and safety in the property market. Property managers are taking extra precautions to ensure their properties are safe for tenants, such as increasing cleaning schedules and implementing social distancing measures in communal areas.

Embracing Diversity and Inclusion

Diversity and inclusion are becoming more important in the UK property market. Property managers recognise the benefits of embracing diversity, such as attracting a more comprehensive range of tenants and reducing discrimination. This can be achieved by offering accessible properties and actively promoting diversity in their marketing and recruitment efforts.

Use of Data Analytics

Data analytics is becoming more important in the UK property market. Property managers use data to make more informed decisions, such as predicting rental yields and identifying potential maintenance issues before they become significant problems. By using data analytics, property managers can improve their efficiency and reduce costs.

Impact of Brexit on Property Management

Brexit has significantly impacted the UK property market, with many landlords and tenants still determining the future. However, property managers are adapting to the changing landscape by focusing on domestic tenants and looking for opportunities to invest in areas outside London.

Rise of Remote Working

Remote working is becoming more popular in the UK, and property managers are adapting to this trend by providing properties suitable for home working. This can include dedicated office spaces or properties in areas with good connectivity and access to amenities.

Embracing Proptech

Proptech (property technology) is becoming more important in the UK property market. Property managers are embracing proptech solutions, such as online letting platforms and virtual reality tours, to improve efficiency and attract tech-savvy tenants.

Increased Demand for Affordable Housing

Affordable housing is becoming increasingly important in the UK property market, with many tenants needing help finding suitable accommodation at an affordable price. Property managers are recognising the benefits of affordable housing and looking for ways to meet this demand, such as converting unused commercial properties into affordable housing units.

Collaborative Working

Collaborative working is becoming more popular in the UK property market, with property managers working with other businesses to provide shared spaces and facilities. By collaborating, property managers can reduce costs and improve their offerings to tenants. This can include partnering with local cafes to offer co-working spaces or working with other property managers to provide shared maintenance services.

In conclusion, UK property management is constantly evolving, and property managers must keep up with the latest trends and developments to stay competitive. Property managers can attract more tenants and improve their bottom line by incorporating technology and automation, promoting sustainability, providing co-living and co-working spaces, and offering flexibility and customisation.

Property managers must be prepared to adapt and embrace new trends and developments as the property market changes. By doing so, they can stay ahead of the competition and ensure the success of their property management business.

© MLM Property Management

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Michael Jacobs

Michael is an experienced property asset manager with more than 28 years’ experience in all areas of property management agency services.