Comcast Must Pay $2.3 Million Fine for “Negative Option Billing”
Nicole Dieker

I’ll throw in a vote for “unnecessarily frustrated” — I’ve been a Comcast customer for 2+ years now, and every time I call them to start or change a service, I am promised an email confirming what was said on the phone. I have never, not once, received said email. I’ve checked spam folders, I’ve checked the weird email account they make you set up through them — nada. I’m still convinced I was screwed out of both a lower monthly bill and a lower cable modem rental fee when I first signed up, but since I had no proof but my memory, I had no recourse! It’s super fun! Just switched my service this month and am waiting to see what my next monthly bill will actually come out to!

One clap, two clap, three clap, forty?

By clapping more or less, you can signal to us which stories really stand out.