Michael LogothetisI Hope My Insurance Company Burns in HellThis isn’t a story about insurance, but one of business process and usability failure, that could have easily been avoided.Jun 4Jun 4
Michael LogothetisDeath by QueueThey infuriate us. They disrupt our daily schedules. They pervade our lives. Queues. We are all too familiar with them but most of us fail…Jul 18, 2020Jul 18, 2020