I'm a data concierge.

A data concierge is someone who is intimately familiar with tech and business to serve as a point of contact between tech teams and stakeholders. (You can learn more here.)

Who am I, and why should you care?

I’m intimately familiar with data project delivery cycles and have engaged 100+ stakeholders in different industries since 2012. What inspired me to be in the data field was pure scientific pursuit when I was a human statistical geneticist. I dropped out of my PhD program to become an actuary. (Feel free to connect on LinkedIn.)

During this time, I got to work with clients from different sectors of the healthcare industry. Wanting to be closer to family, I did a 180 and moved to Florida to detect Medicare fraud for the government. There, I learned to deal with all walks of life and deliver data products to law enforcement agents, internal investigators, etc. (You’ll read more of my personal stories soon.)

My journey with data continues. I’ve seen a simple project break down because people couldn’t understand each other. I’ve also seen amicable stakeholders turn into lions in a meeting for no reason. When you look at LinkedIn, rarely you find advice on how to deal with tough conversations in the data field.

How do you communicate effectively?

How do you manage relationships with stakeholders?

How do you balance between tech skills and soft skills when the workload on data professionals is already heavy?

These are important questions that often go unanswered. Data projects are expensive and have an impact on a company’s success. We shouldn’t leave the success of a data project to chance.

I aim to answer all these questions with practical steps you can take to deliver with pleasure.



Editor of Data Concierge
Connect with Mo Villagran
Mo Villagran

Mo Villagran

Book Author

Data Concierge | Author | I help you understand stakeholders, manage expectations and deliver actual value in 7 proven steps