The practice of Identity and Access Management (IAM) introduces many questions about an organization’s business processes and technology solutions. The decision to use a particular Single Sign-On (SSO) technology takes into account concerns such as:
Originally published June 15, 2017
The MindTouch Engineering team, as usual, has been hard at work. Between our recent updates to MindTouch site analysis tools and our efforts to optimize our cloud infrastructure, its been a busy first half of 2017. Our latest efforts have focused on one of our…
Yesterday, MindTouch’s cloud infrastructure handled 6,048,192 HelpRequests across all MindTouch sites, each request creating knowledge or providing it to your customers. MindTouch has a continuing commitment to speed and performance, and delivering all this knowledge presents significant engineering challenges that other customer success software, knowledgebases, and content management systems do…
MindTouch, as a customer success company, treats web page load speeds as a critical metric for your happy customers. …
I'm a software architect, a technical product lead, and a black belt instructor. My friends call me Andy. https://modethirteen.com
