James Andrew Vaughn

Published in MindTouch Product and Engineering

·Apr 3, 2019

Which Single Sign-On Technology Should I Choose?

The practice of Identity and Access Management (IAM) introduces many questions about an organization’s business processes and technology solutions. The decision to use a particular Single Sign-On (SSO) technology takes into account concerns such as: Is the technology secure? Is the organization affected by data privacy laws such as General…

Single Sign On

5 min read

Single Sign On

5 min read

Published in MindTouch Product and Engineering

·Aug 15, 2018

Touchpoints: Safe, Secure Integrations Everywhere!

Originally published June 15, 2017 The MindTouch Engineering team, as usual, has been hard at work. Between our recent updates to MindTouch site analysis tools and our efforts to optimize our cloud infrastructure, its been a busy first half of 2017. Our latest efforts have focused on one of our…

Web Development

9 min read

Touchpoints - Safe, Secure Integrations Everywhere!

Web Development

9 min read

Published in MindTouch Product and Engineering

·Oct 30, 2014

Slimming Down MindTouch’s Page Response Time

Yesterday, MindTouch’s cloud infrastructure handled 6,048,192 HelpRequests across all MindTouch sites, each request creating knowledge or providing it to your customers. MindTouch has a continuing commitment to speed and performance, and delivering all this knowledge presents significant engineering challenges that other customer success software, knowledgebases, and content management systems do…

SaaS

5 min read

Slimming Down MindTouch’s Page Response Time

SaaS

5 min read

Published in MindTouch Product and Engineering

·May 29, 2014

Accelerating Self-Service Branding Performance

MindTouch, as a customer success company, treats web page load speeds as a critical metric for your happy customers. …

Fonts

6 min read

Accelerating Self-Service Branding Performance

Fonts

6 min read