ME: A designer who worked with him for prototyping his product.
First of all the design that came from you (the product manager) was totally concentrated on the product. We should have brainstormed the design and layouts with a proper UX team (that we did not have) and come up with a prototype done in the “you are not the user” approach.
We should have wireframed the prototypes together rather than you doing the wireframing in your mind and your handbook alone.Our way of moving directly into hifid prototyping and iterating on that was too bad and was equally difficult too.
We just loved our design because it was made for us and not for our customers.
Iterating in the wireframing stage while brainstorming and testing should have been our approach and I am looking forward to see it in our coming days.