When your expectations are unclear, you’re going to procrastinate, make excuses, change your mind several times, and have a bad time getting the job done.
One of the best ways to improve a product is to look at hacks and workarounds your customers have come up with, understand the why behind the how, and then figure out how to turn those little innovations into full-blown features so everyone can benefit from them.
…w. Back then, we dreamed of being able to hire the best people in the world. We have now hired you. You are here to change things. If we didn’t want anything to change, you would not be here.”