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Co-founder of Mule Design. Author of Conversational Design and Just Enough Research, both from A Book Apart.
ππ» most of my writing has moved here: https://lulu.substack.com/
Author of Recoding America: Why Government Is Failing in the Digital Age and How We Can Do Better, Fellow at the Federation of American Scientists
Wrestling with stage 4 carcinoma thanks to amazing researchers and oncologists. Passion for making the Internet do exciting and wonderful things.
Writer. Breaking Bad, Too Big To Fail. And now... Better Call Saul!
I help organizations deliver products that users love.
Champions for awesome human experiences
Inconsistent tweeter, excellent late night baker. VP Product Design & Insights @spotify, Board Member Center for Justice & Accountability, formerly @netflix
Content-Centered. User Experience. Design. Leadership. And portmantology.
Erika Hall
Google Design
One Design Community
Lulu Cheng
IxDA
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