A subscription model doesn’t encourage this. It’s easy to go for a few months using a product, paying, say, $50 a month, and then turn it off. In the case of Know Your Company, it’d be even easier. It’d be convenient to get a piece of feedback you don’t particularly like, and say, “Ahh I don’t need to hear this right now,” and turn off Know Your Company.
How we generated $712,076.64 in revenue with two people in a little over two years
Claire Lew

This is remarkably true… I’ve seen it many times. Users tend to grow grudges out of the hard truth the get from their tools, eventually hating them.

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