MoreningConscious decision makingAs the American writer Rita Mae Brown said: ‘A peacefulness follows any decision, even the wrong one.’ And what is wrong depends.Sep 11Sep 11
MoreningFeedback is a gift, isn’t it?Imagine a gift you rarely want to get and you rarely want to give. You just let others have it. It is so valuable that we keep it for the…Aug 20Aug 20
MoreningThe over usage of customer experienceMarket research is the compass of the business world, the map to buried treasure, the beacon in the storm of uncertainty. Or is it? Only if…Jul 25Jul 25
MoreningWho’s in charge and who’s tested?We’ve all been there, the pressure cooker of a management meeting. But what if I told you these meetings aren’t just about grilling the…Jul 8Jul 8
MoreningDon’t be blinded by the benchmark shineA lot of organisations fall prey to the allure of the benchmark. They see a company achieving stellar results and think, “That’s what we…Jun 19Jun 19
MoreningGestalt cycle and progressSometimes things just simply don’t happen. Things that could take you where you want to be. Impediments, in many cases, have a…May 31May 31
MoreningThe under usage of customer experienceAccording to Eurostat, out of the total financial assets of EU households in 2022, currency and deposits accounted for the largest share…May 3May 3
MoreningWe know it’s wrong and we like itAddiction is defined as not having control over doing, taking or using something to the point where it could be harmful to you. In…Apr 10Apr 10
MoreningCompetition overratedParents sometimes try to heat up the spirit of competition in their children and when the children get a bad grade in school they are asked…Mar 8Mar 8
MoreningInsights at hand in product developmentYou are looking for your keys. You need them, but you cannot find them. You look into every corner, even the unusual ones and you ask for…Feb 17Feb 17
