Liveops Work From Home Review — Is it Worth it or Not?

Morris Newman
5 min readJul 1, 2024

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Welcome to my Liveops review. If you’re considering a work-from-home opportunity, Liveops might have come up on your radar.

They offer positions for independent contractors to work as call center representatives from the comfort of their homes.

This review will provide a detailed look into what it’s like to work with Liveops, covering the pros, cons, and real experiences from those who have worked there.

A significant negative aspect of working with Liveops is the issue of high competition among contractors.

Many workers report that there are often more agents than available hours, leading to stiff competition for work slots.

This can make it difficult to secure consistent work and earn a steady income.

Additionally, because contractors are paid per minute of talk time, periods of low call volume can significantly reduce potential earnings, adding to the financial instability of the job.

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What is Liveops?

Liveops is a company that hires independent contractors to handle customer service, sales, and support calls for various clients.

This remote work model allows people to work from home, providing flexibility in terms of scheduling.

You need a computer, a reliable internet connection, and a quiet workspace to get started.

The job is contract-based, meaning you won’t get traditional employee benefits like health insurance or paid time off.

Benefits of Working with Liveops

One of the main attractions of working with Liveops is the flexibility it offers. As a contractor, you can set your own hours, which is ideal if you need a job that fits around other commitments.

This makes it a great option for parents, students, or anyone looking to supplement their income with a side job.

Another benefit is the remote work aspect. Working from home means you can save time and money on commuting, and you have the comfort of working in your own space.

This can be a significant advantage for those who prefer not to work in a traditional office environment.

Liveops provides training to help you get started.

This initial training includes learning about the client you will be working for and how to handle calls effectively.

Having this training can help you feel more prepared and confident when you start taking calls.

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Challenges of Working with Liveops

Despite the benefits, there are also several challenges to consider. One of the main issues reported by contractors is the unpredictability of work hours.

Some people have found it difficult to secure consistent hours, which can impact your earnings.

This inconsistency can be frustrating, especially if you rely on this income to cover regular expenses.

The pay can also vary widely. While some people make a decent income, others find that the earnings are not sufficient to support a family or cover all living expenses.

This is particularly true during slow periods when call volume is low.

If you’re considering this job as your primary source of income, it’s important to have realistic expectations about what you can earn.

As an independent contractor, you won’t receive benefits such as health insurance, retirement plans, or paid leave.

This lack of benefits can be a significant drawback, especially if you’re used to having these perks in a traditional job.

Technical issues have also been reported. Some contractors have experienced challenges with the initial setup and ongoing support.

Navigating the training materials can be confusing, and technical support may not always be readily available.

This can make the job more stressful, especially if you’re not particularly tech-savvy.

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Real Experiences from Contractors

To get a more comprehensive view, let’s look at some real experiences from people who have worked with Liveops.

Many contractors appreciate the flexibility and the ability to work from home.

They enjoy setting their own schedules and the variety of tasks they handle for different clients.

However, there are also many complaints. Some workers have noted the lack of stable hours and inadequate compensation.

They mention that the training and support structure can be confusing, and there’s a feeling that the company prioritizes its clients over the needs of its contractors.

One contractor shared that they enjoyed the autonomy and flexibility of working with Liveops but found the unpredictability of work availability to be a major downside.

They noted that the call volume could be very inconsistent, making it difficult to rely on this job for steady income.

Another contractor praised the company’s ethical values and the support from management but mentioned that the earnings were not enough to cover all their living expenses.

They also highlighted the challenges with the training materials, stating that it was hard to find specific information when needed.

A common theme in many reviews is the difficulty in securing enough hours to make a decent income.

While some people have found success with Liveops, others have struggled to get enough work to make it worthwhile.

This inconsistency can be a major drawback, especially if you’re looking for a reliable source of income.

Is Liveops Right for You?

Deciding whether Liveops is the right fit for you depends on your personal situation and career goals.

If you value flexibility and are looking for a way to earn extra income from home, Liveops could be a good option.

It’s ideal for those who need a job that fits around other commitments and don’t mind the unpredictability of work hours.

However, if you’re looking for a steady, reliable income with benefits, Liveops might not be the best choice.

The variable pay and lack of traditional employment benefits can be significant drawbacks.

It’s important to go into this with realistic expectations about what you can earn and the level of support you will receive.

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Final Thoughts

Liveops offers a viable work-from-home opportunity, especially if you need flexibility and can manage the uncertainties of contract work.

The ability to set your own hours and work from home are significant benefits, but the unpredictable work hours and variable pay can be challenging.

Make sure to weigh the pros and cons based on your personal situation and career goals before deciding if Liveops is the right fit for you.

Overall, Liveops can be a good option for those looking for flexible, remote work.

However, it’s important to have realistic expectations and be prepared for the challenges that come with this type of job.

By considering both the benefits and drawbacks, you can make an informed decision about whether working with Liveops is the right choice for you.

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