Mautic is currently the only fully-featured, omnichannel Open Source solution for marketing automation on the market. From a feature perspective, Mautic does not have to hide from the big, proprietary players.

Mautic was founded in 2014 in Boston and is similarly organized as many other Open Source projects. There is a free community version that can be downloaded and self-hosted at There is also a commercial version for enterprise use, which can be rented from the cloud as a SaaS solution.

Currently, there are about 1,000 developers in the community who contribute to the project. Mautic has been translated into 35 languages and is used by about 250,000 companies worldwide. …

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In this article, I would like to draw your attention to some exciting technology projects that are helping people in the current crisis. I have also compiled a list of open source solutions that should serve as inspiration for new online services.

Innovative projects with digital technologies

There are a number of really great initiatives where organizations are creatively using technology to inform or provide their platform and infrastructure to help.

Chatbots on WhatsApp inform about the pandemic

For example, the WHO and the Indian government use WhatsApp chatbots to educate the population.

Free platform and infrastructure

The software manufacturer Acquia currently provides its infrastructure free of charge to organizations offering COVID-19 support. Acquia offers comprehensive service, support, and platform capabilities for organizations such as government agencies, education, health and non-profit organizations that provide real-time information during a crisis or help the public and employees. …

Using Google Cloud’s Machine Learning as a Service | Towards AI

With the help of NLP services like the Natural Language API of Google Cloud, it is possible to analyze the mood of a text. Google calls this feature the “Sentiment Analysis”. Let’s explore how this works and how you can use it for your chatbot or CRM.

Before starting the development, let’s have a quick look at the try out tool. …


Thomas Kraehe

Senior Solutions Engineer at Acquia

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