Today, I’m happy to announce our newest product, Freshteam — a product built for recruiters who are tasked with hiring great teams in fast-growing companies.

In case you are wondering why the company that built Freshdesk and Freshsales is launching a new recruitment management software, you are not alone. In fact when the whole world thought that Amazon was an e-commerce company, they went on to launch Amazon Web Services(AWS) because they believed that they had built something really valuable internally that many other companies can benefit from. …


Our COO Nishant Rao has decided to move on from Freshdesk. While I am sad that this is a big loss for me and Freshdesk, I am glad he is making the right choice for his future and his family. Here is the short story of an impactful career that Nishant had at Freshdesk —

When Nishant landed in Chennai and Freshdesk in the last week of Nov 2015, little did he realize what was coming the next week. On Dec 2nd we will all remember the tragic Chennai floods and the havoc it caused on our lives. Nishant lived…


Sometimes Dreams do come true. And when they do, our hearts overflow with joy! I have been fortunate enough to have seen many of my dreams come true, but what happened today was something completely surreal and a feeling that I have never experienced in my life before. I met my Hero, Inspiration, our Thalaivar, SuperStar Rajinikanth.

Our appointment was to meet Rajini Sir at his residence at 9:30 AM. We started from home around 9 AM. There were a hundred things running in my mind — What should I ask him? What will he ask me? I am sure…


Today is a very proud moment for all us at Freshdesk as we announce our brand new CRM product, Freshsales. It is the fourth addition to our lineup, which already includes Freshdesk, Freshservice and Hotline.

I can imagine you thinking “what’s the big deal?” or “why does the world need another CRM?” when you are reading this. Almost everyone I’ve spoken to over the past few months (before showing them Freshsales) asked me the same questions. In fact, about 2 years ago I was also in your camp, thinking that CRM was a solved problem and there was no room…


Over the last week, the city that I call home, Chennai, witnessed unprecedented rains, followed by devastating floods. The residents haven’t seen anything of this magnitude before and are still recovering from the shock. However, amidst all the pain and suffering, what the world also discovered was the special emotional connect that millions of residents have with the city. The way people came about selflessly helping each other in this time of distress showed us a glimpse of the true spirit of Chennai — and the love that people had for the city.

Being one among those millions of Chennai…

Girish Mathrubootham

Founder & CEO - Freshdesk

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