Pain Points, Goals & Solutions — How to turn user insights into actions.

UX Playground hosted by Chakib Labidi
  1. Identify common pain points directly from user quotes
  2. Translate these to a clear goals for the team
  3. Brainstorm solutions

Pain point > team goal > solution

  1. Change the star icon for label ‘Save’.
  2. Swipe the message to save it.
  3. Change the icon to a ‘tag’ icon.
Clearer signposting — replacing the ‘star’ for a tag icon
Adding icon to the top bar

What I learnt

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UX Designer. Meditator. Truthseeker. Living in Melbourne. mrpatel.com

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Ash Patel

Ash Patel

UX Designer. Meditator. Truthseeker. Living in Melbourne. mrpatel.com