Oh, you definitely didn’t come across as pompous! Sorry to have made you feel that way. 😅

Oh cool! I bet you guys have some good stuff to share on that topic.

Funny, I only made the link with “happiness” and customer service now, i.e. happiness engineers. I dont know why but I instantly imagined it was going to be a blog about personal happiness, remote work, work life balance, etc. I was imagining all kinds of things I thought would be cool to read.