Influencing redesign

edchao I just opened my drop box now and went through the on boarding process for the new interface and used it for a while. It is a leap in the product UI/UX for sure.

You mentioned that you went through the user complaints and defined there main problems that you tried to solve. How did this process go, did you do any user interviews? Also do you have any quantitative statistical data supporting that these are the main problems the users are experiencing?

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