Seemingly simple conversations, such as arranging appointment times, or responding to compliments, have the potential to either reflect well on you or not.
How you relate to other people has a huge influence on what is now commonly referred to as the know, like and trust factor in building positive relationships.
The simple and incredibly under-appreciated phrases please and thank you play a crucial role in this area.
Watch this short video to find out why I am absolutely convinced that good manners are good business.
(And if you think I’m sounding too much like a nagging mother, that’s probably because that’s part of who I am.)
Originally published at Vibrant Vocal Power, Inc..