Artificial Intelligence Scams Targeting Older Americans: A Growing Concern

Multiplatform.AI
4 min readMay 29, 2023
Artificial Intelligence Scams Targeting Older Americans: A Growing Concern

TL;DR:

- Members of Congress are concerned about AI scams targeting older Americans.

- A bipartisan group of Senators wrote a letter to the FTC requesting information on how AI technology is influencing scams and impacting older Americans.

- Voice-cloning technology is being used by scammers to replicate individuals’ voices and deceive victims.

- Specific examples were cited, including a scammer pretending to be a grandson in need of bail money and another posing as a kidnapper demanding ransom.

- The Senators expect a response from the FTC by June 20th.

- The widespread availability of voices and images on social media makes it easier for scammers to impersonate others using AI.

- A Senate committee recently held a hearing expressing concerns about AI and its potential harms.

- Experts emphasize the need for awareness and vigilance to avoid falling victim to AI-powered scams.

- The Better Business Bureau advises hanging up if something seems suspicious and having open conversations with older family members to educate them about the risks.

- The FTC’s response will provide insights into the impact of AI technology on scams and the protection of older Americans.

Main AI News:

The rapid evolution of artificial intelligence (AI) technology has brought both promise and peril. As the world becomes more interconnected, the threat of scams targeting vulnerable individuals, especially older Americans, has surged. In response to this alarming trend, a bipartisan group of Senators, who are members of the Senate Special Committee on Aging, has taken decisive action by addressing their concerns to the Federal Trade Commission (FTC).

In a letter sent to the FTC, the Senators sought valuable insights into the influence of AI technology on scams and its impact on older Americans. The lawmakers highlighted a particular cause for worry: the advent of voice-cloning technology. This innovation allows scammers to convincingly replicate an individual’s voice using only a short audio sample, opening the door to imposter scams. One egregious case involved a scammer impersonating a distressed grandson in urgent need of bail money.

Through the deceptive use of voice-cloning technology, the scammer almost succeeded in extracting $9,400 from an unsuspecting older couple, were it not for the timely intervention of a vigilant bank official. Another distressing incident occurred in Arizona, where a scammer posed as a kidnapper, employing voice-cloning technology to mimic a distraught mother’s crying daughter and demand ransom.

The Senators urged the FTC to provide comprehensive information on the impact of AI innovation on scams, emphasizing the urgency of the matter. Their letter serves as a clarion call to safeguard the well-being and financial security of older Americans.

The concerns raised by the Senators resonate deeply with experts in the field. Alexandra Givens, CEO of the Center for Democracy & Technology, warned that AI-powered scams have already demonstrated their ability to deceive individuals by generating eerily convincing replicas of their loved ones’ voices. With our voices and images scattered across social media and the vast expanse of the internet, scammers find it distressingly easy to exploit AI technology to impersonate someone else.

Awareness of these growing concerns surrounding AI and its potential harms has gained traction within Congress. Just recently, a Senate committee conducted a hearing specifically focused on artificial intelligence. During the session, Sen. Richard Blumenthal (D-CT) voiced apprehension over the rise of impersonation fraud, voice cloning, and deep fakes. The need to bridge the knowledge gap among members of Congress on the intricacies of artificial intelligence was also highlighted by Sen. John Kennedy (R-LA).

Given the alarming prevalence of AI-driven scams, it is crucial for individuals to remain vigilant. The Better Business Bureau (BBB) offered practical advice on avoiding falling victim to these increasingly sophisticated schemes. Melanie McGovern, Director of PR and Social Media for BBB, emphasized the importance of trusting one’s instincts and promptly ending any suspicious calls. She advised engaging in open conversations with loved ones, especially older family members, to raise awareness about these scams and identify red flags. By fostering informed discussions, individuals can take proactive measures to protect themselves and their loved ones.

The response from the FTC to the Senators’ letter is eagerly awaited and holds the promise of shedding light on the intricate interplay between AI technology, scams, and the well-being of older Americans. As AI continues to advance, it is imperative that robust safeguards and effective countermeasures are put in place to thwart the insidious tactics of scammers, ensuring a safer digital landscape for all.

Conlcusion:

The rising prevalence of AI scams targeting older Americans signifies a pressing concern in the market. This phenomenon underscores the urgent need for businesses operating in the AI and technology sectors to prioritize consumer protection and privacy. As voice-cloning technology becomes more sophisticated, companies must proactively address potential vulnerabilities and invest in robust security measures.

Additionally, organizations should consider offering educational resources and awareness campaigns to empower individuals, particularly older Americans, with the knowledge and tools to identify and prevent AI-driven scams. By demonstrating a commitment to consumer safety, businesses can foster trust and credibility in the market, ensuring the responsible and sustainable growth of AI technology while safeguarding vulnerable populations.

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