Metrics for ABM: Account Insight

MurrayVince
2 min readJan 10, 2024
Dashboard … metrics to keep things running smoothly

Here are suggestions for the top 5 crucial metrics and key performance indicators (KPIs) to measure progress, success, and failure of ABM Step 2: Account Insight, along with the SMART characteristics for each metric:

Account Research Completeness

Metric: Percentage of completed account research activities based on defined criteria (e.g., business performance, market position, financials).

SMART KPI: Achieve a minimum of 90% completion rate for account research within two weeks of account selection.

Data Accuracy and Validity

Metric: Percentage of accurate and valid data collected during account research.

SMART KPI: Maintain a data accuracy rate of at least 95% across all collected account insights throughout the account research process.

Actionable Insights Identified

Metric: Number of actionable insights discovered through account research.

SMART KPI: Identify a minimum of five actionable insights per account, providing specific recommendations for customized marketing strategies within one month of account selection.

Competitor Analysis Depth

Metric: Extent of in-depth competitor analysis conducted for each account.

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MurrayVince

I upgraded my skills a few years ago and took courses in account based marketing. ABM works and I write about it daily.