Mar 14, 2022The Catholic Church Can’t Be FixedI say this as someone who was born and raised Catholic and attended Catholic schools from first grade through high school. There are many aspects of the church that I continue to love and hold dear. Some might say that I am just looking fondly back on the memories that…Catholic Church2 min readCatholic Church2 min read
Feb 10, 2022We have options that don’t involve yellingWe’re banning books, acting as if certain kids’ lived experiences don’t matter, removing student artwork, censoring educators, filtering curricula, etc. And we seem to be doing it with such vitriol. …Schools2 min readSchools2 min read
Nov 15, 2020It’s Time to Move On from the Election High-FivesI understand your desire to celebrate and relish a hard-fought victory in the 2020 presidential election. Now comes the truly challenging work. I’m not talking about the governing and administration. …2020 Election4 min read2020 Election4 min read
Oct 5, 2019Build Over Your FoundationIn a previous article, we touched on strengths-based models for leaders. In this article, we’re going to dig into the whole concept of strengths more deeply and explore what they are and where they come from. …Strengths5 min readStrengths5 min read
Sep 20, 2019Today’s Best Leaders Aren’t Well-Rounded…and Neither Are Their TeamsWe’ve told managers for decades that in order for them to be successful as they progress in their careers, they need to be well-rounded. Both tactical and strategic, thoughtful and aggressive, commanding and humble, technically skilled and business-minded. The list goes on and on. …Leadership3 min readLeadership3 min read
Sep 7, 2019Performance Issues Set RightNot all performance issues are created equal. Obstacles to team member performance can be attributable to either a skill set issue or a mindset issue. Knowing which “set” it is allows you to appropriately coach the team member. …Performance Management5 min readPerformance Management5 min read
Jul 26, 2019Keep Me in the LoopIn the late 1970s, professor and business theorist Chris Argyris proposed that organizations learn in one or two loops, depending on their level of maturity. [Note 1.] His research has stood the test of time. Doing so even in light of all the new organizations, novel approaches to business opportunities…Learning And Development4 min readLearning And Development4 min read
Jul 13, 2019Turn the Coin OverOrganizations obsess over collecting, aggregating, analyzing, reporting and holding their employees accountable for the customer view of transactions. But for some reason, they seldom if ever ask their employees how the transaction unfolded for them. Customer surveys and impromptu escalations to management provide customers multiple opportunities to grade the quality…Surveys4 min readSurveys4 min read
Jun 24, 2019Listen Hear!Leaders and coaches have known for a long time that listening is at least as important as talking. But being well-known doesn’t guarantee the practice is followed or understood well enough to be effective. Why is listening important for leaders and coaches? The first reason a leader should value listening…Listening4 min readListening4 min read
Jun 3, 2019GROW — and Lessons from a Paris Taxi DriverA few years ago, a friend and I were exploring some less touristy areas in Paris. In spite of having a detailed map, we managed to do enough wandering that we’d gotten ourselves lost. After spending time trying to match rare street signs and landmarks to the map, I finally…Goals5 min readGoals5 min read
