Setting ICE Contacts on Samsung Galaxy S8 and S9

What is an ICE Contact?

An ICE or ‘In Case of Emergency’ contact is a number or group of numbers that you designate in your phone to be called should you be in an emergency situation. They are often called the Emergency Contacts. The valuable thing is that once an emergency contact is set, even if your phone is locked, you can simply select ‘emergency call’ to be able to see and call ICE numbers.

Our previous post showed how to set emergency contacts on an iOS device but for those of you who use Android, the process will be different depending on the version of your phone. This article will concentrate on the Samsung Galaxy S8 and S9 but please contact a member of our team if you would like more advice.

Step 1: First, open the app menu, then access Contacts. Tap the Groups tab at the top of the display, then you’ll see an option for ICE Emergency Contacts. Tap this to open, then click the Edit button. You’ll now be able to add contacts to this group on a Galaxy S8 or S9.

Step 2: This next step will ensure your emergency contacts will appear on your lock screen. First, switch off your display and switch it on again to bring it to the lock screen. Next, hold your finger on the phone icon in the bottom left corner and drag it to the centre of the display. Tap the Emergency Call button.

You’ll now be able to add up to three contacts from the ICE emergency group. Tap Done and you’ll have the emergency contacts accessible from your home screen. From now on, if anybody accesses your smartphone, they will be able to call these contacts even whilst your Galaxy S8 is locked. This accessibility is very important for emergency situations.