A Centralized Workspace to Promote Oversight and Consistency — Project Overview As part of an evolving standardized ratings strategy, the application was created to allow for a consistent and simplified analytical process. The ultimate vision was an end-to-end work environment that could continue to evolve. The goal was to create a centralized workspace to enhance internal controls by providing greater transparency…

Seamless Application Experience for Mobile Users — Project Overview Industry research has shown that automobile owners are looking to move through the steps of purchasing and financing their vehicles in one place. They are looking to research online financing options, select a vehicle, and determine the purchase price of the vehicle online, prior to visiting the dealership. Challenge: The…

Health Insurance Provider — Claims, Appeals & Grievances — Project Overview As part of business and technology transformation initiative, the Appeals &Grievances (A&G) department replaced outdated and unsupported component content management system with the more agile and capable PegaRULES Process Commander platform to enable a more efficient Appeals & Grievances process. …

A New Start for a Windows-based Desktop Application — Project Overview CellSmart POS was designed by store owners and users appreciate how “closely it matches the day-to-day activities of a cellphone stores.” The customer base has grown to +1,000 stores primarily through word of mouth. Challenge: The company needed to create a simple and user friendly product for the next version…

An Apple Watch app that combines Nintendo’s most popular console games with the physical engagement of their Wii Fit U. — Project Overview The Nintendo brand personality is known for being fun; their tagline is “Putting Smiles of the Faces of Everyone Nintendo Touches”. As part of the User Experience Design Immersive, our 2 person team focused our project on finding areas of opportunity for this iconic brand. …

Introducing individual-to-organization transfers in a peer-to-peer payment app — Project Overview As part of the User Experience Design Immersive, the objective of this group project was to integrate a new feature into the established structure of an existing product. The group consisted of 3 User Experience Designers.