The E-commerce market in Canada

Nabilmarket
4 min readJul 1, 2023

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E-commerce has been on the rise for several years, and its growth has only accelerated in the wake of the COVID-19 pandemic. As consumers increasingly shift their shopping habits online, eCommerce has become an essential part of the retail industry. In Canada, eCommerce is rapidly becoming the future of retail, and its impact is transforming the market.

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The Canadian eCommerce market has experienced significant growth over the past decade. According to a report by eMarketer, eCommerce sales in Canada reached CAD 62.4 billion in 2020, up 32.8% from the previous year. The report also predicts that eCommerce sales in Canada will continue to grow at a rapid pace, reaching CAD 118.2 billion by 2024.

One of the primary reasons for the growth of eCommerce in Canada is the increasing number of online shoppers. According to a survey by Statista, the number of online shoppers in Canada is expected to reach 28.9 million by 2023. This trend is driven by several factors, including the convenience of online shopping, the availability of a wider range of products, and the ability to compare prices easily.

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Another factor driving the growth of eCommerce in Canada is the increasing adoption of mobile devices. According to a report by eMarketer, mobile commerce (m-commerce) sales in Canada reached CAD 17.8 billion in 2020, up 33.8% from the previous year. The report also predicts that m-commerce sales will continue to grow, reaching CAD 33.8 billion by 2024.

The growth of eCommerce in Canada has also been supported by the increasing availability of digital payment methods. According to a report by Statista, the value of digital payments in Canada is expected to reach CAD 792.6 billion by 2025, up from CAD 431.6 billion in 2020. This growth is driven by the increasing popularity of mobile wallets, contactless payments, and other digital payment methods.

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The impact of eCommerce on the Canadian market is significant. eCommerce has transformed the way consumers shop, and retailers are responding to this trend by investing in their online presence. Many traditional retailers have launched eCommerce platforms to take advantage of the growing demand for online shopping. In addition, many new eCommerce businesses have emerged, offering a wide range of products and services to consumers.

The growth of eCommerce in Canada has also created new opportunities for small and medium-sized enterprises (SMEs). According to a report by the Business Development Bank of Canada, eCommerce has allowed SMEs to reach new markets, reduce their operating costs, and compete more effectively with larger businesses. This has led to the emergence of a vibrant eCommerce ecosystem in Canada, with many SMEs leveraging digital technologies to grow their businesses.

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However, the growth of eCommerce in Canada has also created some challenges. One of the biggest challenges is the need for robust logistics and supply chain infrastructure to support online retail. Shipping and delivery times are critical factors in the success of eCommerce, and retailers must invest in efficient logistics and supply chain management to meet customer expectations.

Another challenge is the need for effective cybersecurity measures to protect eCommerce platforms from cyber threats. As more transactions move online, the risk of cyberattacks increases, and retailers must invest in cybersecurity measures to protect their customers’ personal and financial information.

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In conclusion, eCommerce is the future of retail, and its impact on the Canadian market is significant. The growth of eCommerce in Canada has been driven by factors such as the increasing number of online shoppers, the adoption of mobile devices, and the availability of digital payment methods. While eCommerce has created new opportunities for businesses, it has also created challenges that must be addressed to ensure the continued growth and success of the industry.

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