Nalimae CollinsChanging Business ModelsWith the advent of digital disruptions, the boundaries between the digital and physical worlds continue to blur — with profound…Apr 29, 2020Apr 29, 2020
Nalimae CollinsThe impact of Digital on three key elements of the retail business & operating model: in summary… 1.2. Front end - These are Customer facing operations including store front, Merchandising & Promotion, Customer experience including…Apr 28, 2020Apr 28, 2020
Nalimae CollinsCollaborative mindset for DigitalThe digital age presents opportunities for retailers to bring in greater levels of operational efficiency and customer centricity in their…Apr 28, 2020Apr 28, 2020
Nalimae CollinsRetail Strategy: Digital DisruptionsThe ability to collect, process and share large quantities of data has led to some fundamental disruptions in the design of business…Apr 28, 2020Apr 28, 2020
Nalimae CollinsKeeping your Brand Social in the Pandemic- Leveraging the top 3 social media trends during the…During this Covid-19 pandemic period, there has been a staggering increase of Kenyans consumption of Social Media. Safaricom has witnessed…Apr 23, 2020Apr 23, 2020