Nancy B. Duan – Medium

Nancy B. Duan

Nancy B. Duan
in
Chatbots Magazine

Content Writing for Your Bot

Bonus part 5 of Designing Conversational UI with Information Architecture

5 min readMar 15, 2017

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Content Writing for Your Bot

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Nancy B. Duan
in
Chatbots Magazine

Designing Conversational UI with Information Architecture — Part 4

Onboarding without arrows

5 min readFeb 1, 2017

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Designing Conversational UI with Information Architecture — Part 4

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Nancy B. Duan
in
Chatbots Magazine

Designing Conversational UI with Information Architecture — Part 3

An IA for AI Learning

4 min readJan 10, 2017

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Designing Conversational UI with Information Architecture — Part 3

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Nancy B. Duan
in
Chatbots Magazine

Designing Conversational UI with Information Architecture — Part 2

Hierarchy: solving for the lack of navigation.

4 min readDec 27, 2016

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Designing Conversational UI with Information Architecture — Part 2

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Nancy B. Duan
in
Chatbots Magazine

Designing Conversational UI with Information Architecture — Part 1

Content modeling to inform your data model.

4 min readDec 6, 2016

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Designing Conversational UI with Information Architecture — Part 1

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Nancy B. Duan

Do we need more guides for design methods?

We need fewer how-tos and more value-focused discussions.

2 min readDec 6, 2016

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Nancy B. Duan
in
Chatbots Life

Design a Conversational UI with Information Architecture

Excuse me, what can I ask you?

3 min readNov 28, 2016

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Design a Conversational UI with Information Architecture

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Nancy B. Duan
in
Chatbots Life

Chatbots need to be designed, not just built.

A lack of a full interface means the experience has to be well-tailored.

3 min readNov 25, 2016

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Chatbots need to be designed, not just built.

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Nancy B. Duan

What if your user base is everyone?

Designers everywhere: We can’t design for everyone.

4 min readNov 22, 2016

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Nancy B. Duan

What I learned about learning,

or Make, Rattle and Roll

7 min readMay 17, 2016

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What I learned about learning,

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Nancy B. Duan

Nancy B. Duan

Nancy is a designer and information architect focused on knowledge management, intelligence, search, and tools.

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