When The Road Map Changes…All Product Managers have experienced a situation where priorities (whether they be business or technology) change mid-iteration. This can…May 18, 2018May 18, 2018
Published inThe Daily StandupLesson Learned: Keep Assumptions MinimalIn October of 2017, I took ownership of our organization’s new “Integrations” product — a comprehensive name for our future suite of API…Mar 15, 2018Mar 15, 2018
In The Trenches — Where Product, Service, and Sales CollideIt’s 5:30pm on a Monday and you’re currently transitioning home. Like most Mondays, you’re glad the day is over and ready to get home to…Feb 2, 2018Feb 2, 2018
“Alexa, refill my prescription.”One of the biggest news stories over the last week has been the announced partnership of Amazon, Berkshire Hathaway, and JP Morgan Chase…Feb 1, 2018Feb 1, 2018
My New Year’s Resolution to Resolve the “New Year’s Resolution”Life As A Product — Part DeuxJan 9, 2018Jan 9, 2018
You Can’t Teach PassionI was in a 1:1 meeting with my boss the other day and we were talking about my work over the previous year, as well as my transition to the…Oct 25, 2017Oct 25, 2017
Published inThe Daily StandupWhen Is The Customer Not Right?We’ve all heard the cliche saying, “the customer is always right.” And, for the most part, it is true that the customer is “always right.”…Oct 6, 2017Oct 6, 2017
Interviewing The InterviewerIn a previous article, “Starting From The Bottom,” I encouraged my peers to set goals for their careers, and to be smart with their career…Oct 4, 2017Oct 4, 2017
Published inThe Daily StandupWhy Stupid Product Ideas MatterI was copied on an email chain today in which one of our sales representatives and our product’s service manager were discussing a feature…Sep 28, 2017Sep 28, 2017